Today, positive management philosophy plays a major role in the success of companies. The most valuable asset the firm has is its employee. For this reason, the satisfaction level and motivation of the employees, who are accepted as internal customers, are decisive in the success of the company.
The more companies can take their employees away from their comfort and anxiety areas and add them to the excitement area, the more creative and successful they will be. For this reason, we approach internal customer satisfaction research within the framework of the concept of psychological capital. We analyze the psychological capital level of your company and plan actions that will increase employee satisfaction.